Products
Are the medicines in your list brand name drugs?
All the medicines presented in our product lists are generic.
What is the definition of “generic medicines”? Are generic medicines as effective as the brand name ones?
Brand name medicines and generic ones vary in the name, nature, colour and price. A generic medication is commonly known due to the active component’s name while a brand is used by a producer. On the other hand, a producer of generic medicines cannot bear a patent for a certain chemical ingredient, but he can naturally manufacture drugs entitled “generics”. They contain the same chemical components, and as far as the active ingredient is same, the same medical effect can be traced. Consequently purchasing a generic medicine, you pay less for the identical effect. However, we should state that the envisioned effect could be gained only if all the instructions of your health care provider are followed.
Why are generic drugs so cheap?
Contrasting to generic medicines, a significant amount of the costs gained by original producers of brand name medicines are spent on research and development and promotion. The expense of earning FDA authorization single-handedly in the U.S. is enormous. There is no need in engrossing or recovering these costs for producers of generic medicines. Thus, significant cost savings can be distributed to you.
Your drugs do not resemble the brand name medicine. A different name is printed on drugs I have received. What is the reason for that?
According to the above-mentioned information, the producers of generic medications cannot bear a patent for a chemical substance. Consequently, generics contain the accurately equivalent active components as the brand drugs. Nevertheless, names and appearance (shape and colour) of medicines are patented and are considered to be the intellectual property. Consequently, any producer of generic medicines is banned from using the name and the shape of the brand drugs if he does not want to be charged with the criminal copyright infringement. For this very reason, generic medicines do not resemble the brand name ones. There exists a distinguishable difference in color and shape.
How can you prove me the quality of the medicines offered?
High quality of the medications offered is the matter of our principal apprehension. The answer to this question is logical and simple: the better the quality of products is, the more customers we get. Consequently, attention is paid to the selection of the supplier; we diligently test the quality of products and attentively check the documentation. An Indian state licensed, Indian FDA approved the company which produces the pills in India.
What is the medicines’ period of validity?
The period of validity is noted on each blister. It can vary for different groups. The period of validity is 2 years from the date of production and would vary from group to group depending on the manufactured date.
How do 50mg Viagra tablets and 100mg tablets vary?
The offered Generic Viagra is presented in 50mg and 100mg tablets. These are permanent doses of Sildenafil (the active component) in the drugs: accordingly, a 50mg Viagra tablet contains 50 mg of Sildenafil and a 100mg Viagra tablet contains 100mg of Sildenafil. Despite the average prescribed amount for a successful result is a 50mg tablet, the component influences different people in a different manner. For this reason, our recommendation is to start with 25mg (divide a 50mg tablet into two and take one half only) to see if this is an adequate amount for you. Unless you have a result, take a whole 50mg tablet.
How to Order
Do I need a prescription to order from you?
Some goods presented in our drug store need a valid prescription. If the law of your country or territory obliges you to get hold of prescription for any of the products, you want to order, our customer support representative will require from you this prescription to complete the order.
Please pay attention to our requirement to have a valid prescription for your order. Unless you provide a valid prescription within three days, we will not process your order.
Our recommendation for you is to consult your doctor before ordering, to be assured that the medication you want to order is necessary for you.
What is the procedure to order from you?
Attention: Orders placed on the website are accepted. We do not take orders over the phone or by e-mail.
If you want to order a product from us the procedure is the following:
- Select the product you want to buy by clicking “Buy now” button
- Select the quantity of product you want to purchase
- Click “Checkout”
- Fill in the order all the necessary information
- Check all the fields, product amount and press the “Submit transaction” button
- If the order is accepted, you will see the notice on the screen and you will automatically get the order confirmation message at your e-mail address. This message is very essential, unless you get it within 10 minutes, let us know and it will be resent.
What are the payment methods?
The following payment methods are possible:
- Payment by a credit card
When will you post the charge in fact?
The order technique is accomplished in the following mode:
- No sooner than you fill in the form at the checkout page and press the “Submit” button, the information is immediately transferred to our processing center where we check it and accordingly, the credit card is charged.
- No sooner than the payment is approved, your order is accepted and processed.
Is it safe to provide my credit card information at your site?
We assure our customers that this information is confident, and therefore we take security measures to protect your information. To submit the order, you are readdressed to the secure order page. We can check the security of the page completely at ease: an icon in the form of a padlock is demonstrated on the bottom of most browsers window, what reveals that when you fill in the form, the information given is SSL (Secure Socket Layer) encrypted when transferred to our credit card processing company. Along with the Web browser security, reputable companies such as McAfee and WebSafe check our servers daily for any security risks.
Is any discount system available?
Yes, it is.
Shipping
Do you deliver your products to my region?
The orders are practically delivered to all countries of the world, except for some countries in Asia.
What country do you send the medicines from?
The drugs are produced in India; hence, the orders are sorted out and sent from India.
What packages do is used? Will I have to sign for the delivery?
Confidentiality is an essential point for us. Your order will be sent in a discrete envelope that will be left in your mailbox. You will not have to sign for it if the Standard Mail sends the order.
Is it possible to get the order immediately after its processing?
The goods we sell are in stock for an instant delivery. On the other hand, we have to check your order first to reassure that the delivery information is accurate, after that, the medication you have ordered is packed, and only then, it is sent out. All these actions take about 1-2 days.
What are the delivery procedures? When can I get the order?
We will not be able to direct your order by Express International Mail if you identify a mail forwarding address (e.g. PO box, General delivery, Poste restante, UPS store, APO/FPO), hotel or educational establishment in your delivery address or if you give us an incorrect telephone number.
Please, remember that the time of shipment defined here is the predictable shipment time that is correct for most circumstances, but we cannot guarantee its accuracy owing to the possibility of force majeure occasions designated further down.
Please, note that our company is not legally responsible for prolonged delays owing to the customs checkups of international mail.
In addition, we shall not be legally responsible for delays in shipment because of mail disruptions during the Christmas and New Year celebration, natural cataclysms, riots and other events disrupting mailing process being beyond our control.
What are the delivery charges?
The delivery charges range depending on the delivery option you indicate, country of destination, and the quantity of goods you order. If you want to find out the shipping cost, you may simply add the chosen goods to shopping cart, and proceed to checkout.
Can my order be postponed at customs?
In such sort of situation, you will be informed. They ask the receiver to come and give consent to inspect the parcel. After that, you may get your ordered goods. If any problems related to getting your order arise, please notify us and we will try to resolve the problem.
What shall I do if the package is damaged or some products are missing?
In this case, you should contact our support team and let them know of the problem. Either the package will be resent or your payment will be refunded. For more information see our Policies.
Please note that, if your order consists of 90 pills or more, the order will be sent in more than one package.
How much will I have to pay if you reship the product?
We will resend the product at no cost. No additional costs will be charged.
Managing Orders
How can I check the status of my order?
Please contact our support team.
In case your order was sent by a Express International Mail, the tracking number can also be attained from the page as before.
What shall I do in case I want to cancel the order? What is the procedure?
See our Reimbursements and Returns Policy.
Business Opportunities
Are you keen on becoming our supplier and offer new products?
We are ready to contemplate over your proposal. Please send the information at our e-mail address. Please, remember that the products you offer should comply with the quality requirements, and accompany them with the quality certificates.