Policy

Delivery Procedure

The medications offered are produced and transported from India. It is a long distance, consequently the delivery needs time. Frequently, the shipments are delivered in 10-17- day period but due to some circumstances there may be a delay for five more days.

In case of non-delivery after the closing date, please provide us with the respective information. We will try to do our best to resolve the problem in the due course meeting your expectation to a full extent.

 

Order Cancellation Procedure

Please, note that we agree to take order cancellations ONLY within 24 hours after order submitting. If you want to cancel the order you have to address our support team by phone or e-mail and inform them on your decision. Unless you contact us after 24 hours, your order cancellation will not be processed.

Make sure that you enclose a valid delivery address in the form of order; we advise you to double check the records prior to submitting the order. Errors may become a reason for non-delivery of ordered goods. If the address notes were wrong, contact us immediately to inform of the problem.

 

Refund Procedure

The medicines we offer are commonly correspondent to their brand-name equivalents. We assure that they consist of the same chemical ingredients and have the identical therapeutic effect.

In case you are dissatisfied with the effect our medicines have, please get in touch with us to inform of the problem. The return address will be given to you and on receiving the product by our returns department, the refund procedure will be started.

Prior to contacting us, please, reassure that you take the prescribed amount of the medications and follow the instructions for use. Take into account that the effects can be hindered by fatty food and alcohol you take prior to the pill.

In case you do not get the product by the deadline (the delivery takes 10-17 days, an additional deferral for 5 days for the customs checking is acceptable) you can contact our support team to request a refund. Your compensation will be wholly returned to your credit card. The refund process usually proceeds 5-7 business days, after this period you will see the refund at your credit card statement.

Attributable to the specific nature of presented products we do not accept returns. We cannot be aware of the fact that the storage conditions are met during the order shipping, consequently we cannot agree to take them back even if the package remains unopened.

 

Privacy Policy

We realize that the privacy of all information you provide is principally significant. For this very reason, we try to do our best to use it prudently and rationally. This information is confidential and cannot be distributed among other companies or third party service providers.

All dealings on our checkout page are 100% protected. We care for the safekeeping of your information by using 256 bit Secure Sockets Layer (SSL) software, which encrypts all information you indicate. Moreover, our billing servers are certified by autonomous and trustworthy agencies confirming that your information is kept safe and private.

Only the last 4 figures of your credit card are reflected in our database, consequently, even our customer support operators are unable to see the credit card information.

 

Terms & Conditions

The contents of this web site are bound exclusively for those who access the site from Cyprus. Your procedure at this web site and any buying from this web site of any goods is administrated by the law of the Republic of Cyprus and will be considered to have occurred in Cyprus and is caused to undergo the exclusive jurisdiction of the Cypriot court of law.

To register and use the site your age must be over 18, you are to be a resident of Cyprus, and the details that you give us must be accurate. You will be responsible for this site usage and for your orders; consequently, please make certain that you keep your login details confident to facilitate that no one else can misuse them.

Centralux limited has paid attention to the preparation of the content of this web site. Fully permitted by the law Centralux Limited denies all warranties of any kind with respect to the content of this web site. These terms may be different at any time.

Centralux Limited and its administrators or related companies shall not be responsible for any damages or claims rising directly or indirectly from use of this web site apart from that this exclusion of liability does not apply to any damages in connection with death or personal injury instigated by the inattention of Centralux Limited, its administrators or personnel.

All content of this web site is merely designated for information purposes and is not a aimed at providing a specialized therapeutic assistance, as far as it is intended to maintain, not change, the connection concerning you and your healthcare providers. You should check that you thoroughly read all product box and labels before using it. If you have or may have a health problem, you should see your physician. Please consult your physician before taking any new product, predominantly if you are already under medical care.

Any links on this web site to other web sites are presented for your interest, Centralux Limited has no control over these sites and so no responsibility or liability for their content, and the links do not imply any authorization of content.

If any of these terms are invalid or inoperative then the validity and inability to operate of the remaining provisions shall not be affected.

This website should be considered as a recommendation to undergo treatment. Any customer’s order is an agreement to purchase, which Centralux Ltd may accept or reject in its unconditional preference without giving a reason. A confirmation email is notification that we have received your agreement on our website. A contract is supposed to be concluded at the point of a sale invoice being delivered by Centralux Ltd following checking of orders by a dispensing chemist. For shipping purposes, you must specify your real address; no P.O. boxes are acceptable here.

Relating to the supply of drugs to the USA, you realize that this supply is subject to the control mechanism of the US Customs and the FDA as far as they cross the US border which may be the occasion of delay or non-delivery of your order. Centralux Ltd cannot provide you with the warranty to deliver your order at an exact time and in cases when US customs seize your order, Centralux Ltd will not agree to compensate the payment for orders not delivered under these conditions. You come to an agreement and realize that you are to be ready for any delays that may occur in receiving your order from Centralux Ltd, and supplementary in the event of case the US customs seize your order, the cost of the order will be at your own expense.

These terms and conditions do not have any impact on your legal civil rights as a customer.

All products on this site are subject to availability and at the same time as stocks last.

 

Acceptable Use Policy

This Acceptable Use Policy document, containing the subsequent list of Forbidden Activities, is an integral part of your Contract with Centralux Ltd. If you are involved in any of the actions prohibited by this AUP document Centralux Ltd have the right to suspend or terminate your account.

Centralux Ltd’s Acceptable Use Policy (the “Policy”) for Centralux Ltd Services is designated to help care for Centralux Ltd, Centralux Ltd’s customers and the Internet community as a whole from reckless or, in some cases, dishonest actions. The Policy is a non-exclusive list of the activities considered illegal and forbidden by Centralux Ltd. Centralux Ltd may modify the Policy at any time.

 

Prohibited Uses of Centralux Ltd Systems and Services:

  1. Transmission, distribution or storage of any matter breaking any applicable law or regulation is prohibited. This comprises, but is not limited to, trade secret or other intellectual property right used without an appropriate permission, and any offensive, insulting matters which constitute an illegal threat, or violate export control laws.
  2. Sending Unsolicited Bulk Email (“UBE”, “spam”). Any kind of Unsolicited Bulk Email sent through Centralux Ltd’s servers is prohibited. Similarly, the sending of UBE from another service provider promoting a web site, email address or applying any resource hosted on Centralux Ltd’s servers, is prohibited. Centralux Ltd financial records or facilities are not allowed to be used to solicit customers from, or collect responses to, messages sent from another Internet Service Provider violating this Policy or the Policy of any other provider.
  3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the email address owner’s rapid and supportable consent is prohibited. All mailing lists overviewed by Centralux Ltd customers must be Closed-loop (“Confirmed Opt-in”). The address owner’s subscription authorization message must be kept on file for the length of the mailing list actuality. It is prohibited to purchase any lists of email addresses from third parties for mailing from any Centralux Ltd-hosted domain, or indicating any Centralux Ltd account.
  4. Promotion, transmitting, or making available any software, program, product, or service that is designed to violate this AUP or any other Internet Service Provider’s AUP, which comprises, without limitation, the assistance to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.
  5. Operating an account in the best interests of, or with regard to, or reselling any service to people or companies listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.
  6. Illegal efforts by a user to get access to any account or computer resource not belonging to that user (e.g., “cracking”).
  7. Gaining or making an effort to gain a facility by any means or device with an intention to avoid payment.
  8. Unapproved access to, alteration, destruction, or any effort thereof, of any information of any Centralux Ltd clients or end-users by any means or device.
  9. Meaningfully participate in any deliberate undertakings to harass, or cause a denial of provided services (e.g., synchronized number sequence attacks) to any other user whether on the Centralux Ltd network or on another provider’s network.
  10. Using Centralux Ltd’s Services to impede the use of the Centralux Ltd network by other customers or accredited users.

 

Customer Responsibility for Customer’s Users                           

Each Centralux Ltd customer is in charge of the activities of its users and, by accepting service from Centralux Ltd, gives his consent to confirm that its customers/representatives or end-users accept this Policy. Complaints about Centralux Ltd customers/representatives or end-users will be directed to the Centralux Ltd customer’s postmaster for action. If any violations of related to the Centralux Ltd Acceptable Use Policy occur, Centralux Ltd may immediately terminate the provision of services or take action to ban the offending customer from violating Centralux Ltd’s AUP as long as Centralux Ltd conideres it appropriate, without any notification.

 

Disclaimer

  1. Our company is not liable to, and clearly denies all liability for any delay in delivery that does not exceed 10 days after the specified expected shipment date. The period of 10 (ten) days after the specified expected shipment date, or the next business day, in case of a local holiday, is considered a deadline.
  2. Our company does not take responsibility for any unsuccessful delivery in case if Customer indicated an inadequate address, wrong address or an address that hinders a successful delivery in any other way.
    Our company does not take responsibility for any unsuccessful delivery in case if Customer failed to claim the package, rejected it or disallowed a successful delivery in any other way. All reships in such cases are completed only by means of International Regular Mail.
  3. Our company does not take responsibility for, and definitely denies all legal responsibility for a delivery of any generic medication which does not correspond Customer’s wishes related to color, shape and size of the tablet, presence of any marking printed on, or branded upon tablet, bearing a marketing name, or being produced different from the one Customer expected to get.
    For any generic medication, all of the product information available on the website, such as, without limitation – thumbnails, product images, producer names and marketing names, are specified for information purposes.
  4. Our company does not take responsibility for, and definitely denies all legal responsibility for lack of efficiency of the received product in case the product was obtained for off-label use.
  5. By placing an order at our company’s site, you confirm that you have read, assumed and agreed with this disclaimer. Any deed to claim your payment back for any of the above mentioned reasons, will be considered a falsified deed and may lead to an authorized action and ban from our system.